Being a good Call Center Agent is not about getting the right educational qualification, but essentially about getting the right skill set. Just like it is not important for the Agent to have a degree in English, but it is important for them to be able to speak in global neutral accent of English. Therefore A1 Call Center provider of call center outsourcing services, have regular soft-skill training sessions for our Agents. Some of the key soft skills which we emphasize upon are:Continue reading
Category Archives: Call Centers
Generate Qualified Leads instead of Quantity Leads
It doesn’t matter if an enterprise gets thousands of leads and none of them is a genuinely qualified lead. Any enterprise doesn’t need leads in bulkContinue reading
The fun-filled Voice Training Workshop at A1 Call Center
or A1 Call Center, our Agents are the biggest asset. And for each of our Agent, the biggest asset is their ‘Voice’. We realize that our whole business Continue reading
Benefits of a systematized Conference and Seminar Registration Service
Anybody who has organized a conference or seminar knows that arranging the audience and panelists is the most arduous task out of all. Ensuring full attendance of people is easier said than done. Continue reading