The Data of an organization holds very high value and importance for them. Any misuse of their data can have drastic effects on their overall business and might even destroy them in some cases. This fact is very well known to us and this is why we are very thorough and strict in the matter of data security.Continue reading
A1 adopts the New Year Resolutions for 2013
As you are aware, we had asked everybody to contribute for drafting of New Year resolutions for A1. Some of the best suggestions for A1 Resolutions have been shortlisted and presented below. These will be adopted at the New Year party eve.Continue reading
Soft Skills for hardcore Call Centers Agents
Being a good Call Center Agent is not about getting the right educational qualification, but essentially about getting the right skill set. Just like it is not important for the Agent to have a degree in English, but it is important for them to be able to speak in global neutral accent of English. Therefore A1 Call Center provider of call center outsourcing services, have regular soft-skill training sessions for our Agents. Some of the key soft skills which we emphasize upon are:Continue reading
A glimpse of our Call Center Agent Training Session
Training Room is one of the most fun places to be in A1 Call Center, next only to the Cafeteria. All our training sessions are followed by Continue reading
New Year Resolutions for A1
Resolutions are not just a casual annual ritual for us at A1. We don’t make resolutions only for the heck of it and then break them at the slightest inconvenience. Each resolution is a commitment of us, with ourselves.Continue reading
A1 Call Center – The Best Back Office and Customer Support Services Provider
A1 Call Center is a well known name in BPO Industry and has got a reputation for delivering top-notch customer support services and back office services. We give special focus Continue reading
Enhancing Call Center Services at A1 Call Center
We clearly understand the importance of the work that we do for our clients and the impact that it can have on their business. Further, we believe that our success Continue reading
A1 Call Center is Getting Ready for The Christmas Day
The season of cakes and bells is on its way. We all are waiting eagerly for the Santa to come and distribute us our presents. Christmas is always Continue reading
Generate Qualified Leads instead of Quantity Leads
It doesn’t matter if an enterprise gets thousands of leads and none of them is a genuinely qualified lead. Any enterprise doesn’t need leads in bulkContinue reading
The fun-filled Voice Training Workshop at A1 Call Center
or A1 Call Center, our Agents are the biggest asset. And for each of our Agent, the biggest asset is their ‘Voice’. We realize that our whole business Continue reading