Call centers can be very hectic for agents and other employees working there. It is the nature of the work that is done in these places which makes the task hectic.Continue reading
Tag Archives: call center
A1 Call Center – Making Sure That Your Data is Safe and Secure
The Data of an organization holds very high value and importance for them. Any misuse of their data can have drastic effects on their overall business and might even destroy them in some cases. This fact is very well known to us and this is why we are very thorough and strict in the matter of data security.Continue reading
Soft Skills for hardcore Call Centers Agents
Being a good Call Center Agent is not about getting the right educational qualification, but essentially about getting the right skill set. Just like it is not important for the Agent to have a degree in English, but it is important for them to be able to speak in global neutral accent of English. Therefore A1 Call Center provider of call center outsourcing services, have regular soft-skill training sessions for our Agents. Some of the key soft skills which we emphasize upon are:Continue reading
A glimpse of our Call Center Agent Training Session
Training Room is one of the most fun places to be in A1 Call Center, next only to the Cafeteria. All our training sessions are followed by Continue reading
Enhancing Call Center Services at A1 Call Center
We clearly understand the importance of the work that we do for our clients and the impact that it can have on their business. Further, we believe that our success Continue reading
A1 Call Center is Getting Ready for The Christmas Day
The season of cakes and bells is on its way. We all are waiting eagerly for the Santa to come and distribute us our presents. Christmas is always Continue reading
Generate Qualified Leads instead of Quantity Leads
It doesn’t matter if an enterprise gets thousands of leads and none of them is a genuinely qualified lead. Any enterprise doesn’t need leads in bulkContinue reading