Satisfaction of a customer acts as oxygen for companies without which the firms will no longer survive. And keeping a track of the satisfaction levels makes it easier to offer better services without spending a lot of money. Continue reading
Tag Archives: Customer Retention
The full circle approach for customer retention
The marketing strategy of most businesses is linear. It starts with attracting the customer and ends with selling to them. However at A1 call center we have a different approach. Continue reading
Virtuous cycle of Excellence
The marketing world has its own set of vices and virtues. Therefore the businesses have to be extra careful while planning their Continue reading