Client Testimonial

We outsourced our customer support process to A1 Call Center in 2012 and it has been one year since then. The quality of services that they have delivered has been more than satisfactory for us and our customers. Our customer relations have improved significantly we have seen a dramatic rise in demand for our products in the market in the last year. We would like to thank A1 Call Center for their tremendous support and assistance.

We approached A1 Call Center to get support for our biggest concern, the customer support division. Not only did they help us with quick and efficient solutions but they also advised us to include web chat support on our official website. Today, A1 Call Center takes care of both our telephonic customer support requirements and web chat support requirements. Today, we have a very high rate of customer satisfaction and we would like to give all the credit for it to A1 call center as without their continuous support and efforts this would never have been possible.

As a business process outsourcing vendor, A1 has done exemplary work for us and has provided us unparalleled services for some of our critical business requirements. Our partnership began with the outsourcing of our back office tasks and today it has grown into many verticals such as order processing, Customer support, and telemarketing. Whatever non-core business requirement we have, we outsource them to A1 Call Center and they have served us with great services till now.

We would gladly recommend A1 Call Center to anyone looking for call center services. They have been providing us with exceptional services and assistance for some of our most critical business requirements for the last 3 years. The best thing about A1 Call Center is that they never compromise with the quality of the services no matter what. They would spend extra hours and even assign extra resources without charging for them in order to maintain the quality of services.